Shipping policy

Shipping Policy

Orders are processed within 1–2 business days after payment confirmation.

Estimated delivery times after order processing:

  • Mainland Portugal: 1–3 business days
  • Islands (Azores and Madeira): 3–7 business days
  • Europe (EU): 5–10 business days
  • Rest of the world: 7–15 business days

Delivery times are estimates and may vary due to external factors such as customs or carrier conditions.

Once shipped, you will receive an email with a tracking number so you can follow your delivery.

Kravella is not responsible for delays caused by postal services, customs, or events beyond our control.

For any questions regarding your order, please contact us at info@kravella.com.